This book illuminates the work process of a tour organizer while considering the various factors that mediate the development of package deals. It describes current market developments and predicts future challenges. A new chapter is devoted to the event-related functions of the tour operator; in addition, online sales options are presented in greater depth.

Adrian von Dörnberg, Werner Sülberg, Hochschule Worms; Walter Freyer, Technische Universität Dresden