Communication is essential in medicine. This book is an easily understandable and practical introduction to important and relevant principles of doctor-patient dialogue. After a brief introduction to the general principles of communication, the authors outline a roadmap for doctor-patient interactions as well as illuminate different types of conversations.

Dieter Rixen, Peter-Michael Hax, Berufsgenossenschaftliche Unfallklinik Duisburg; Michael Wachholz, Kompetenz Training Essen.