This introduction to the methods and techniques of quantitative surveys is geared toward novices who want to design their own surveys. Readers learn to apply methods of data collection and to assess the quality of the results. This new edition contains many sample surveys, a section on conducting surveys with mobile devices, and techniques for asking sensitive questions.

Rüdiger Jacob, Universität Trier; Andreas Heinz, Université du Luxembourg; Jean P. Décieux, Universität Duisburg-Essen