Telemedicine and telehealth are changing the face of health care delivery and becoming a multi-billion dollar industry. Dr. Darkins and Dr. Cary share their knowledge and provide practical insights and advice on making telemedicine programs into successful clinical services and a productive business. The book gives background knowledge and useful tips on starting up and managing programs in an array of settings. Most importantly, the book is based on the recognition that patients are customers of health care and telemedicine companies developing new products vital to delivering care to rural or inaccessible clients is vital to health careís future.

Adam William Darkins, MD, MPH, FRCS, directs a major telehealth program.

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Introduction

1. Definitions of Telemedicine and Telehealth and a History of the Remote Management of Disease
2. Telehealth: A Patient Perspective
3. Telehealth and Relationships with Physicians
4. Using Telehealth to Make Health Care Transactions
5. Telehealth Services
6. Regulatory, Legislative and Political Considerations in Telehealth
7. The Market for Telehealth Services
8. Contracting for Telehealth Services
9. The Business of Telehealth
10. The Management of Telehealth Services
11. Choosing the Right Technology for Telehealth
12. Other Important Influences on Health Care that Affect the Future of Telehealth

References
Glossary of Terms and Abbreviations