This book traces how abstract managerial ideas about maximizing production flexibility and employee freedom were translated into concrete, day-to-day practices at the Motorola plant in East Kilbride, UK. Using eyewitness accounts, the book describes how employees dealt with the increased freedom Motorola promoted amongst its employees, how employees adapted to managerial changes, specifically the elimination of large-scale management, and where the 'managerless' system came under strain. This book will be of essential reading for researchers, graduate students, and undergraduates interested in the areas of management studies, human resource management, and organizational studies, among others.

Alan McKinlay is Professor of Human Resource Management, Newcastle University Business School, UK. He has written extensively about long-run developments in industrial relations and work organization. He has contributed to journals such as Business History and Organization, among others. His most recent edited book is Creative Labour Working in the Creative Industries, with Chris Smith, which has gone into a second edition.

Philip Taylor is Professor of Human Resource Management at Strathclyde University, UK. He is a world-leading expert on management strategy and work organization in call centres. He has written articles for the International Journal of Human Resource Management, Industrial Relations Journal, Human Relations, New Technology, and Work and Employment journals. He was the co-author of The Meaning of Work in the New Economy and co-edited Future of Worker Representation.

1. The Will to Empower: Governing the Workplace 2. Working for the Yankee Dollar 3. Greenfield Site, Green Labour? 4. 'Not just Another Number': Empowerment, Discipline and Teamworking Freedom 5. Confession, Discipline and Freedom 6. 'Just Like Any Other Factory'