Managers who listen well thus create trusting relationships with their employees. They promote job satisfaction, employee loyalty and performance. Unfortunately, self-perception and the image of others often diverge greatly: those who believe themselves to be good listeners are often perceived quite differently by others. The book provides tips for managers to improve their listening skills and thus lead more effectively. The content

Why good listening is so important for managers

What good listening means in concrete terms

How managers implement listening in their daily practice

How good listening can succeed when working from home and in online meetings

How organizations can be designed in a way that encourages listening

The target groups

Managers, practitioners in the field of personnel development/training/coaching

Lecturers and students in the fieldof psychology/BWL

The authors Dr. Alexander Häfner has been Head of Human Resources Development at Würth Industry since 2012 and is a member of the board of the Business Psychology Section of the BDP.

Sophie Hofmann is a psychologist and works as an expert for international management development at Würth.

The translation was done with the help of artificial intelligence. A subsequent human revision was done primarily in terms of content.

Dr. Alexander Häfner has been Head of Human Resources Development at Würth Industrie Service since 2012 and is a member of the Board of the Business Psychology Section of the BDP. His main tasks include training and consulting for managers.

Sophie Hofmann is a psychologist and works as an expert for international management development at Würth. Her main tasks include the development and implementation of e-learning offerings, classroom training and coaching.