User Design offers a fresh perspective on how front-line learners (users) can participate in the design of learning environments. The author challenges the universal assumption that front-line users must be relegated to the role of offering input, and that the actual design activity of learning systems must still be conducted only by experts. The b

Preface. User-Design: The Basics. History and Research. Tools for User-Design. Facilitating User-Design. Conflict. Leadership. User-Design and Systemic Change. User-Design and Performance Technology. Linking User-Design to Traditional Instructional Systems Design Models.