This groundbreaking guide provides a deep understanding of how to achieve enterprise performance management objectives, backed up by first-hand accounts from Fortune 500 companies who are winning by building accountability, intelligence, and informed decision-making into their organizational DNA. Drive Business Performance explains the competitive advantage experienced by organizations that create and manage a "Culture of Performance."
Autorentext
BRUNO AZIZA has led marketing, sales, and operations teams at various technology firms, including Apple Inc., Business Objects, and Decathlon. Bruno has worked and lived in France, the U.K., Germany and the U.S., and holds a master's degree in business and economics from three European institutions. He currently works on Microsoft's Global Business Intelligence strategy.
JOEY FITTS has consulted over twenty-five of the Fortune 500, guest-lectured at Harvard Executive Education programs, raised over $16 million in venture capital, and served on the Board of Advisors for InterVivos and the Computer Technology Industry Association (CompTIA). He currently works on Microsoft's Global Business Intelligence Partner strategy.
Klappentext
How can your organization increase its agility, alignment, and accountability to improve performance? Developing performance management capabilities means changing the way people are empowered to make better decisions. It requires a transition from a restrictive, command-and-control approach to a management style that includes more participants in the performance management process. Drive Business Performance shows you how.
Starting with a Foreword by Dr. Robert Kaplan and Dr. David Norton, creators of the revolutionary Balanced Scorecard approach, Drive Business Performance reveals how to effectively align performance with technology, creating a best-in-class information management system and amplifying individual employee impact.
This groundbreaking guide provides a deep understanding of how to achieve enterprise performance management objectives, backed up by firsthand accounts from Fortune 500 companies that are winning by building accountability, intelligence, and informed decision making into their organizational DNA. Drive Business Performance explains the competitive advantage experienced by organizations that create and manage a Culture of Performance.
Part of Wiley's Microsoft Executive Leadership Series, Drive Business Performance fills a gap in the literature on managing performance. This innovative, jargon-free book demystifies performance management, with detailed guidance for organizations to replicate top performers' results, including the recommended skills and assets needed to successfully compete in today's business environment.
Inhalt
Foreword xi
Preface xiii
Acknowledgements xxxiii
Chapter 1: The Six Stages of Performance Management 1
Chapter 2: Managing Performance 27
Chapter 3: Monitor 47
Chapter 4: Analyze 119
Chapter 5: Plan 185
Chapter 6: Pull It All Together: What's Your Organization's Stage? 251
Index 279