IT management and staff are called upon to perform the almost-impossible tasks of evaluating, purchasing, integrating, and maintaining complex IT systems, and directing these systems to meet the ever-changing goals of an organization. Add to that the spending restraints of a down economy, and IT managers find themselves in need of a thoughtful, rea

ACHIEVING STRATEGIC IT ALIGNMENT. DESIGNING AND OPERATING AN ENTERPRISE INFRASTRUCTURE. PROVIDING APPLICATION SOLUTIONS. LEVERAGING E-BUSINESS OPPORTUNITIES. FACILITATING KNOWLEDGE WORK.