As the global tourism industry continues to expand and to become more complex, it is vital that those in the industry are equipped with a thorough knowledge of all topics involved. New Tourism Consumers Products and Industry: Present and Future Issues provides this comprehensive coverage and more. Written by a team of globally renowned thinkers and researchers, it not only provides a brief historical overview of tourism, but delves deeper, to discuss emerging trends, consumer types and looks at the way the industry itself is changing and developing. It provides the manager of tomorrow with the ability to look beyond normal planning horizons and identify potential opportunities from these changes. New Tourism Consumers Products and Industry: Present and Future Issues is part of a two part set with its companion text, Tourism Dynamics, Challenges and Tools: Present and Future Issues which takes the reader on a logical progression to look at issues relating to the external environment in which the tourism industry functions. Both texts thereby provide the reader with a complete set of tools and knowledge recognise the key areas of growth and change, and the ability to use the new tools and technologies available to develop them and maximise business potential.

Dimitrios Buhalis, University of Surrey, Guildford, UK Dr Dimitrios Buhalis is Course Leader MSc in Tourism Marketing and Leader of eTourism Research at the School of Management, University of Surrey. Dimitrios is also Adjunct Professor at the MBA in Hospitality Management at IMHI (Cornell University-ESSEC) in Paris. Dimitrios has been an active researcher in the areas of ICT and tourism, and also serves as Vice Chairman on the International Federation of Information Technology and Tourism (IFITT) Board. He has editorial roles in a number of academic journals, and he has written, edited or co-edited eight books on eTourism, tourism strategic issues and distribution channels of tourism. Dimitrios is working closely with the World Tourism Organization, the World Travel Tourism Council and the European Commission on a number of eTourism-related projects.
Carlos Costa, Universidade de Aveiro, Aveiro, Portugal Dr Carlos Costa is Associate Professor at the University of Aveiro. He has been Director of the Tourism teaching programme since 1996, which includes a BSc on Tourism Planning and Development and an MSc on Tourism Management and Development. He holds a PhD and MSc on Tourism Management from the University of Surrey. He is also Editor of the Tourism & Development Journal, the first tourism journal that was launched in Portugal. Dr Costa has also been involved in several projects and in consultancy work for the Portuguese Government and other Portuguese organizations. He is currently a Visiting Professor in several universities around the world, and has taught tourism courses in Finland, the UK, Greece, Cuba, Brazil and Goa.

Chapter 1 Introduction, Carlos Costa, Dimitrios Buhalis; Part 1 New Consumers; Chapter 2 The transformation of consumer behaviour, Ulrike Gretzel, Daniel R. Fesenmaier, Joseph T. O'Leary; Chapter 3 New and emerging markets, Chris Cooper, Noel Scott, John Kester; Chapter 4 Third - age tourism, Gianna Moscardo; Chapter 5 Youth and adventure tourism, Greg Richards, Julie Wilson; Chapter 6 Domestic and visiting friends and relatives tourism, Philip L Pearce, Gianna Moscardo; Chapter 7 Conference tourism - MICE market and business tourism, Adele Ladkin; Chapter 8 The moralisation of tourism, and the ethical alternatives, Jim Butcher; Part 2 New Products; Chapter 9 Re-engineering established products and destinations, Dimitri Ioannides; Chapter 10 Urbanization and second-home tourism, Aurora Pedro; Chapter 11 The influence of fashion and accessibility on destination consumption, Richard Butler, C. Michael Hall; Chapter 12 Experience design in tourism, Antti Haahti, Raija Komppula; Chapter 13 Nature-based products, ecotourism and adventure tourism, Tanja Mihali?; Chapter 14 Sport and events tourism, P. De Knop; Chapter 15 Shopping and tourism, Yvette Reisinger; Chapter 16 Gastronomy, food and wine tourism, C. Michael Hall, Richard Mitchell; Chapter 17 Travel/tourism, Yvette Reisinger; Chapter 18 Space tourism, Vaios Lappas; Part 3 New Industry; Chapter 19 Intermediaries, Dimitrios Buhalis, Dorota Ujma; Chapter 20 Transport and transit, Anne Graham; Chapter 21 Hospitality megatrends, Peter Jones; Chapter 22 Attractions megatrends, Pierre Benckendorff; Chapter 23 Culture, heritage and visiting attractions, Bob McKercher, Hilary du Cros; Chapter 24 Entertainment and new leisure tourism, Melanie Smith; Chapter 25 Destination management organizations and actors, Mara Manente, Valeria Minghetti; Part 4 Conclusion; Chapter 26 Concluion, Carlos Costa, Dimitrios Buhalis;