Incorporating a patient-focused perspective on communication and health care, this new title for physical and occupational therapists and students provides practical strategies for effective communication with both colleagues and patients. Written in a straightforward, easy-to-understand style, it offers a multidisciplinary, evidence-based approach and an emphasis on reflective practice, making it a timely and useful resource for today's readers. - Discusses strategies for communicating with both colleagues and patients - Examines the evidence for the importance of effective communication in enhancing clinical effectiveness - Contains reflective exercises for self-awareness of personal communication skills and difficulties - Provides case studies that allow the reader to analyze a range of realistic communication problems - Includes research-based evidence throughout

1. Introduction: Taking a research-guided approach to communication
2. Models of health, illness and rehabilitation
3. Understanding patients' experiences of ill-health and health-care
4. Patients' communication needs in health-care settings
5. Skillful communication and clinical effectiveness
6. Working in partnership with patients
7. Providing support
8. Patient education and empowerment
9. Teamwork in the rehabilitation setting
10. Conclusion