One of the most important skills of successful managers is dealing with change. 'Managing Change Effectively' combines philosophical insights with practical applications to help managers effectively incorporate change with the least disruption. 'Managing Change Effectively' details specific approaches and methods for making change decisions and getting changes accepted. From communication to participation, Kirkpatrick shows managers and executives how to make change their ally. Packed with examples that illustrate the principles and procedures for implementing new ideas, policies and strategies for almost any type of organization, this text is a valuable resource for managers at all levels, especially those in training and human resources.

Donald L. Kirkpatrick

Part 1 Approaches to Managing Change; Chapter 1 The Changes Managers Face; Chapter 2 The Manager's Role; Chapter 3 Why People Resist or Welcome Change; Part 2 Methods for Managing Change; Chapter 4 A Step-by-Step Change Model; Chapter 5 Empathy; Chapter 6 Communication; Chapter 7 Participation; Chapter 8 Applying the Three Keys; Part 3 Case Examples Successful of Change; Chapter 9 Moving into a New Managerial Job; Chapter 10 Establishing Variable Work Hours; Chapter 11 Improving Productivity Through Work Design; Chapter 12 Successfully Implementing Quality Circles; Chapter 13 Getting More Productivity from the Last Hour of Work; Chapter 14 Gaining Acceptance for a new Incentive System; Chapter 15 Converting from a "Batch" to a "Just-in-Time" Production Process; Chapter 16 Reorganizing the Sales Force; Chapter Instituting New Training Programs; Chapter 18 Reviewing How to Be an Effective Change Manager Posttest A nswers to P retest and P osttest;