Performance Management presents an end-to-end practical
model of effective performance management that shows how to develop
and implement performance management systems that yield bottom line
results.

* Practical step by step guidance and examples

* Realities associated with implementing best practices and
avoiding common pitfalls

* Jobs and circumstances where common practices will and will not
work well

* Proven approaches from leading organizations

* Insights for everyone involved in performance management
through senior leadership

Elaine D.Pulakos, Ph.D.Chief Operating Officer of Personnel
Decisions Research Institutes, is a Past President of the Society
for Industrial and Organizational Psychology, a Fellow of APA and
SIOP, and a recognized contributor to the field of industrial and
organizational psychology in the areas of staffing and performance
management, having published numerous articles, chapters, and books
on these topics.

Series Editor

Steven G. Rogelberg, Ph.D., is Professor and Director of
Organizational Science, at the University of North Carolina
Charlotte. His research has been profiled on Public Television,
Radio (e.g., NPR, CBS), Newspapers (e.g., Chicago Tribune; LA
Times, Wall Street Journal) and Magazines (e.g., National
Geographic).

• Practical step by step guidance and examples
  
• Realities associated with implementing best practices and avoiding common pitfalls
  
• Jobs and circumstances where common practices will and will not work well
  
• Proven approaches from leading organizations
  
• Insights for everyone involved in performance management through senior leadership

Series Preface.

Preface.

Part I. A Primer on Performance Management.

01. The Truth About Performance Management.

02. How Did We Arrive at Today's Best Practices?.

Part II. How to Design and Implement a Successful Performance
Management Process.

03. Getting Started.

04. A Model Performance Management Process.

05. Performance Management System Implementation.

Part III: How to Develop Solid Performance Measures.

06. Legal Requirements.

07. Developing Objectives and Measuring Results.

08. Developing Behavioral Performance Standards.

09. Conclusion.

Reference Notes.