Decisions in businesses and organizations are too often based on fads, fashions and the success stories of famous CEOs. At the same time, traditional models and new cutting-edge solutions often fail to deliver on what they promise.

This situation leaves managers, business leaders, consultants and policymakers with a profound challenge: how can we stay away from trends and quick fixes, and instead use valid and reliable evidence to support the organization?

In response to this problem, evidence-based management has evolved with the goal of improving the quality of decision-making by using critically evaluated evidence from multiple sources - organizational data, professional expertise, stakeholder values and scientific literature. This book sets out and explains the specific skills needed to gather, understand and use evidence to make better-informed organizational decisions.

Evidence-Based Management is a comprehensive guide that provides current and future managers, consultants and organizational leaders with the knowledge and practical skills to improve the quality and outcome of their decision-making. Online resources include case studies, exercises, lecture slides and further reading.

Eric Barends, Denise M. Rousseau

• • Chapter - 01: Evidence-based management: the basic principles (with Rob Briner);
  • Chapter - 02: ASK: Critical questions about assumed problems and preferred solutions;
• Section - PART ONE: Evidence from practitioners;
• • Chapter - 03: ACQUIRE: Evidence from practitioners;
  • Chapter - 04: APPRAISE: Evidence from practitioners;
• Section - PART TWO: Evidence from the scientific literature;
• • Chapter - 05: A short introduction to science (with Rob Briner);
  • Chapter - 06: ACQUIRE: Evidence from the scientific literature;
  • Chapter - 07: APPRAISE: Evidence from the scientific literature (with Rob Briner);
• Section - PART THREE: Evidence from the organization;
• • Chapter - 08: ACQUIRE: Evidence from the organization (with Martin Walker);
  • Chapter - 09: APPRAISE: Evidence from the organization (with Martin Walker);
• Section - PART FOUR: Evidence from stakeholders;
• • Chapter - 10: ACQUIRE: Evidence from stakeholders;
  • Chapter - 11 APPRAISE: Evidence from stakeholders;
  • Chapter - 12: AGGREGATE: Weighing and pulling together the evidence;
  • Chapter - 13: APPLY: Incorporating the evidence into the decision-making process (with Alessandra Capezio);
  • Chapter - 14: ASSESS: Evaluate the outcome of the decision taken;
  • Chapter - 15: Building the capacity for evidence-based management;
  • Chapter - 16: Guidelines for critically appraised topics;