According to author Frederick J. Lanceley one of the world's foremost crisis negotiation authorities negotiators must train and train regularly. For just as the legal field constantly evolves, so does the field of crisis negotiation. The new edition of On-Scene Guide for Crisis Negotiators reflects this fact. A bestseller in its first edition, this

The Problem in Perspective. Profiling Sieges. Crisis Intervention. Active Listening. Suicide Intervention. Hostage Negotiation. Abnormal Psychology for Crisis Negotiators. First Responder Dialogue and Actions. Drugs, Alcohol and the Negotiation Process. Glossary. Appendices.