G. Dennis Beecroft is president of G. Dennis Beecroft Inc., a management consulting company that specializes in cost of quality, problem solving, quality improvement, training effectiveness, and quality management systems. Dennis is a licensed electrical engineer with the Professional Engineers of Ontario, a certified lead auditor and senior member of the American Society of Quality. Prior to starting his own business, Dennis was the managing director of the Institute for Improvement in Quality and Productivity at the University of Waterloo for 14 years, where he provided training and consulting for organizations in Canada, United States, Mexico, India, Israel, Singapore, New Zealand, and Korea. Before joining the University, Dennis spent 23 years with Westinghouse Canada in various management positions in manufacturing, engineering, maintenance, project management, and quality. Dennis also holds the position of special graduate faculty for the faculty of graduate studies at the University of Guelph and is an adjunct faculty member with management sciences at the University Of Waterloo. Dennis can be contacted at Dennis@g-dennis-beecroft.ca