Over the past decade organizations have faced relentless customer
demand for better value at less cost, individual customization,
greater choice, faster delivery, higher quality, exceptional
service, and more recently - increased environmental and
social consciousness. The organization's weapon of
choice to address this increasing demand has been the
supply chain. However, as the supply chain footprint changed (e.g.
outsourcing, off-shoring and customer/vendor empowerment) so did
the organization's exposure to uncertainty. Organizations
were taken by surprise since this exposure was unanticipated,
complex and beyond their ability to manage. As customers become
more demanding and change occurs at an even greater pace, supply
chain risk continues to propagate like a parasite. Organizations
and societies are at much greater risk of systemic failure because
of the massive interdependency throughout global supply chains. The
priority now is two-fold; play catch-up and address these massive
gaps while deploying more intelligent and integrated strategies
(i.e. social aware, instinctive, dynamic and predictive) for
dealing with continuous change.

Single Point of Failure: The 10 Essential Laws of Supply
Chain Risk Management uses analogies and dozens of case
histories to describe the risk parasite that infects
all supply chains while revealing methods to neutralize that
parasite. The book addresses the questions: What are the "single
points of failure"? How exposed are customers, investors, other
stakeholders and ultimately the organization? What is the
measurable impact (i.e. brand, financial, strategic, and
non-compliance)? Who establishes the "risk paradigm"? How does the
organization efficiently and effectively allocate precious
resources - time, people, management attention, and capital? How is
success measured? This book is both technically powerful and
effectively realistic, based on today's complex global economy.

GARY S. LYNCH, CISSP, is an Author, Managing Director and Global Leader of Marsh's Supply Chain Risk Management Practice. He has contributed to the World Economic Forum (WEF) Global Risks Report, been a speaker on pressing global business risk issues for organizations such as Asia Pacific Economic Cooperation (APEC/Singapore & Australia), Risk and Insurance Management Society (RIMS), the World Customs Organization (WCO/Brussels), and The Wharton School, Center for Risk Management and Decision Processes. He also leads Marsh's Global Pandemic Response Center. He works as a management consultant, specializing in helping senior executives solve complex business risk issues. He has developed critical thought leadership and solutions around emerging risk issues, including supply chain risk management and financing, information protection strategies and schemes, value chain risk strategies, cyber/IT-risk, business resiliency and continuity, and pandemic preparedness. He is internationally recognized and has held executive operational and IT risk positions at Booz Allen Hamilton, Chase, Prudential, and Ernst & Young. He is a pioneer in helping companies use his leading-edge methodology to transform their risk management programs. Gary is the author of At Your Own Risk (Wiley) and has appeared on NBC Nightly News, Bloomberg TV, ABC, and CNBC, and has been published in CEO Magazine, Shanghai Business Review, and CIO Insights.

Klappentext

SINGLE POINT OF FAILURE

It is mind-boggling to consider what it takes to produce the products we depend on—critical drugs like blood thinners, plastic-based products such as syringes, isotopes for medical imaging, and milk-based baby formula. Or maybe your livelihood depends on your ability to transport products, on your customers having access to your online order entry system, or on the timely receipt of parts from your suppliers on the other side of the world. The occurrence of a single point of failure—whether a product contamination, labor strike, trade credit crunch, an earthquake, or a health crisis—can interrupt the flow of goods and cause total systemic failure.

Written by internationally recognized industry veteran Gary Lynch, Single Point of Failure: The Ten Essential Laws of Supply Chain Risk Management reveals just that—the ten vital laws to successfully identifying, measuring, mitigating, and financing risk, with guidance for establishing your organization's supply risk management program, avoiding bad decisions, and gathering better information and data to make good decisions.

Here, you'll discover:

• How to establish your organization's supply risk management program
• Why no risk strategy is a solution for bad decisions
• What causes supply chain risk management demand to trump supply
• The sourcing strategies that create more risk, not less
• Why managing the parts does not equal managing the whole
• What the best policy is for knowing what's in your policy

Believing that all is well is a self-deception. You need to continually analyze and evaluate the risks to your supply chains and business networks, determine and learn the root cause of problems, and decide whether you have the proper philosophy, culture, and systems in place to identify, measure, mitigate, and finance risk. Addressing risk from several points of view, Single Point of Failure authoritatively guides you in how to remain agile to avoid risk, be resilient to respond, adapt and absorb risk, develop methodologies that are sustainable to scale, and maintain risk solutions.

Zusammenfassung
Over the past decade organizations have faced relentless customer demand for better value at less cost, individual customization, greater choice, faster delivery, higher quality, exceptional service, and more recently increased environmental and social consciousness. The organization's weapon of choice to address this increasing demand has been the supply chain. However, as the supply chain footprint changed (e.g. outsourcing, off-shoring and customer/vendor empowerment) so did the organization's exposure to uncertainty. Organizations were taken by surprise since this exposure was unanticipated, complex and beyond their ability to manage. As customers become more demanding and change occurs at an even greater pace, supply chain risk continues to propagate like a parasite. Organizations and societies are at much greater risk of systemic failure because of the massive interdependency throughout global supply chains. The priority now is two-fold; play catch-up and address these massive gaps while deploying more intelligent and integrated strategies (i.e. social aware, instinctive, dynamic and predictive) for dealing with continuous change.

Single Point of Failure: The 10 Essential Laws of Supply Chain Risk Management uses analogies and dozens of case histories to describe the risk parasite that infects all supply chains while revealing methods to neutralize that parasite. The book addresses the questions: What are the "single points of failure"? How exposed are customers, investors, other stakeholders and ultimately the organization? What is the measurable impact (i.e. brand, financial, strategic, and non-compliance)? Who establishes the "risk paradigm"? How does the organization efficiently and effectively allocate precious resources - time, people, management attention, and capital? How is success measured? This book is both technically powerful and effectively realistic, based on today's complex global economy.

About the Author xi

Preface xiii

Acknowledgments xvii

Introduction Getting to the Truth 1

Chapter 1 The Laws of the Laws 9