Reinvent best practices that have become bad habits Without meaning to, and often with the best of intentions, most organizations continually waste precious time and money on processes and activities that don't create value and no longer make sense in today's business environment. Until now, the relatively slow speed of marketplace evolution has allowed wasteful habits to continue without consequence. This reality is ending. Detonate explains how organizations built up bad habits, identifies which ones masquerade as "best practices," and suggests alternatives that can contribute to winning in the marketplace. With a focus on optimism and empowerment, it focuses on an approach and mindset which are critical to successfully compete in an era characterized by profound technological advances and uncertainty. * Core themes challenge how you think about and approach problems * Case studies illustrate the challenges you face and how to overcome them * Recommendations are pragmatic and steer clear of suggesting a brand-new, complicated wiring diagram * Actionable advice provides the first steps down an evolutionary path If you want to compete differently in today's marketplace and to challenge the things your company does which you have a nagging feeling are actually just a waste of time - and maybe value-destroying - Detonate gives you what you need to ignite change.
Autorentext
GEOFF TUFF is a Principal with Deloitte. He is a senior leader of the firm's Innovation and Applied Design practices.
STEVEN GOLDBACH is a Principal with Deloitte. He is the Chief Strategy Officer of Deloitte US and a member of the firm's Executive Leadership Team.
Klappentext
Praise for Detonate
"Detonate will open your eyes to see the processes, policies, and organizational practices that have outlived their usefulness to customers, employees, and investors. Steve and Geoff give us new ways of operating logically that better align with the fast changing requirements of our future 'everything is digital' world."
LOWELL MCADAM, Chairman and CEO, Verizon Communications
"Tuff and Goldbach build a compelling case for why conventional wisdom and 'best practices' are the surest way to get average results. If you truly aspire for outstanding leadership results, the words you never want to hear are 'that's the way we've always done it.' The authors of this book explain how to 'blow up' practices that companies adopt to reduce risk and, in doing so, renew your business and your organization. A must-read for any business leader!"
CHIP BERGH, President and CEO, Levi Strauss & Co.
"Detonate is rooted in the real world of human behavior, unlike so many of the practices that organizations adopt out of risk avoidance and maintain out of shear bureaucratic entropy. Tired of text-book thinking? This book challenges conventional wisdom and provides paradigm-shifting solutions."
TONY CIEPIEL, Chief Operating Officer, Vita-Mix Corporation
"In a fast changing, disruptive world, Detonate provides great insight to how you need to transform the behavior of your organization to innovate and stay competitive. Most organizations are trapped in the pursuit of best practices and risk avoidance. This is a book for leaders."
MARK COSTA, Chairman and CEO, Eastman Chemical Company
"The authors have been helping organizations 'blow up' some of their best practices for a long time. They know what they're talking about because they've seen it. They have been able to boil down successfully what they know into a readable and useful volume."
OFRA STRAUSS, Chairperson of the Board, Strauss Group
Zusammenfassung
Reinvent best practices that have become bad habits
Without meaning to, and often with the best of intentions, most organizations continually waste precious time and money on processes and activities that don't create value and no longer make sense in today's business environment. Until now, the relatively slow speed of marketplace evolution has allowed wasteful habits to continue without consequence. This reality is ending.
Detonate explains how organizations built up bad habits, identifies which ones masquerade as "best practices," and suggests alternatives that can contribute to winning in the marketplace. With a focus on optimism and empowerment, it focuses on an approach and mindset which are critical to successfully compete in an era characterized by profound technological advances and uncertainty.
• Core themes challenge how you think about and approach problems
• Case studies illustrate the challenges you face and how to overcome them
• Recommendations are pragmatic and steer clear of suggesting a brand-new, complicated wiring diagram
• Actionable advice provides the first steps down an evolutionary path
If you want to compete differently in today's marketplace and to challenge the things your company does which you have a nagging feeling are actually just a waste of time and maybe value-destroying Detonate gives you what you need to ignite change.
Inhalt
Preface xi
PART I LIGHT THE FUSE 1
Chapter 1 Tinderbox: Hazardous Unwritten Rules 3
Chapter 2 Spark: Acceleration of the Vicious Cycle 19
Chapter 3 Coordinates: Targeting the Blast 39
PART II BLOW UP YOUR PLAYBOOKS 59
Chapter 4 Dismantle Your P&L: Why Revenue Should Be the Last Thing You Worry About 61
Chapter 5 Trash the Calendar: A Strategic Planning Schedule Is Largely a Waste of Time 77
Chapter 6 Defy Expertise: Syndicated Data Create Zero Advantage 89
Chapter 7 Upend Insight: Customers Can't Tell You What They Believe 103
Chapter 8 Lose Control: Discard Opportunity Management Systems 119
Chapter 9 Stomp Out Platitudes: Celebrating Failure Is an Excuse for Mediocrity 135
Chapter 10 Embrace Impermanence: Org Charts and Career Paths Are Past Their Sell-By Date 149
PART III BUILD SOMETHING BETTER 159
Chapter 11 Where to Start: Pick Your Site to Apply the Detonate Mindset 161
Chapter 12 Implications for Leadership: Accelerate by Asking Better Questions 175
Chapter 13 Minimally Viable Thoughts 185
Notes 197
Acknowledgments 203
About the Authors 205
Index 207