Decisions can have routine or serious consequences. At times, even small and seemingly inconsequential choices have major outcomes; events, unexpected reactions of others or unanticipated results happen. All decisions have consequences - not deciding is also a decision. Leadership requires decision-making that moves beyond personal issues to determining the operation and results of organizations and the lives of others.

George A. Goens, PhD, has written nine books and coauthored four on leadership, school reform, education, and social issues. He served as Superintendent of Schools and in other administrative positions, as well as, a leadership consultant to public boards and individuals.