Based on extensive research, this lays out the thinking of the most successful Corporate Organization knowledge experts, those who are adept at continually innovating and seeing opportunities.

This is the first place to go for Corporate Organization innovation - INCLUDED are numerous real-world Corporate Organization blueprints, presentations and templates ready for you to access and use.

Autorentext

Gerard Blokdijk is the author of 300 books that have been bestsellers around the world. He writes about Service, Management and Information Technology. You might be familiar with his books on IT Service Management. In addition to his writing and speaking at conferences and business events around the world, Gerard founded and ran several companies, ranging from tech to education, of which The Art of Service has been a leader in its field since 2000. Learn more about Gerard at http://store.theartofservice.com