Like the international bestseller Who Moved My Cheese?, Hug Your Customers is powerful through its simplicity. Jack Mitchell is CEO of Mitchells - a clothes store and one of the most successful small businesses in America. This family-run business has built extremely healthy profit margins in a tough retail market through a most refreshing approach to sales - hug your customers! In other words: if there is one key to a successful business then it is happy customers and companies who go the extra mile enjoy the extra profits. From small independent businesses to established conglomerates, Hug Your Customers is an invaluable and fun tool for ensuring repeat business and outstanding results.
Autorentext
Autorentext
Jack Mitchell
Titel
Hug Your Customers
Untertitel
Love the Results
Autor
EAN
9780141941431
ISBN
978-0-14-194143-1
Format
E-Book (epub)
Hersteller
Herausgeber
Veröffentlichung
04.03.2004
Digitaler Kopierschutz
Adobe-DRM
Dateigrösse
1.85 MB
Anzahl Seiten
304
Jahr
2004
Untertitel
Englisch
Features
Unterstützte Lesegerätegruppen: PC/MAC/eReader/Tablet
Unerwartete Verzögerung
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