The manager's must-have guide to excelling in all aspects of the job
Mind Tools for Managers helps new and experienced leaders develop the skills they need to be more effective in everything they do. It brings together the 100 most important leadership skills-as voted for by 15,000 managers and professionals worldwide-into a single volume, providing an easy-access solutions manual for people wanting to be the best manager they can be. Each chapter details a related group of skills, providing links to additional resources as needed, plus the tools you need to put ideas into practice. Read beginning-to-end, this guide provides a crash course on the essential skills of any effective manager; used as a reference, its clear organization allows you to find the solution you need quickly and easily.
Success in a leadership position comes from results, and results come from the effective coordination of often competing needs: your organization, your client, your team, and your projects. These all demand time, attention, and energy, and keeping everything running smoothly while making the important decisions is a lot to handle. This book shows you how to manage it all, and manage it well, with practical wisdom and expert guidance.
- Build your ideal team and keep them motivated
- Make better decisions and boost your strategy game
- Manage both time and stress to get more done with less
- Master effective communication, facilitate innovation, and much more
Managers wear many hats and often operate under a tremendously diverse set of job duties. Delegation, prioritization, strategy, decision making, communication, problem solving, creativity, time management, project management and stress management are all part of your domain. Mind Tools for Managers helps you take control and get the best out of your team, your time, and yourself.
Autorentext
JAMES MANKTELOW is founder and CEO of MindTools.com. He has written, edited, and contributed to more than 1,000 articles, more than sixty workbooks, and seven books and e-books on management and leadership, including Manage Your Time and Manage Stress.
JULIAN BIRKINSHAW is professor of strategy and entrepreneurship, deputy dean for programs, and academic director of the Institute of Innovation and Entrepreneurship at the London Business School. He is the author of fourteen books, including Fast/Forward, Becoming a Better Boss, and Reinventing Management.
Klappentext
The manager's must-have guide to excelling in all aspects of the job Mind Tools for Managers helps new and experienced leaders develop the skills they need to be more effective in everything they do. It brings together the 100 most important leadership skills as voted for by 15,000 managers and professionals worldwide into a single volume, providing an easy-access solutions manual for people wanting to be the best manager they can be. Each chapter details a related group of skills, providing links to additional resources as needed, plus the tools you need to put ideas into practice. Read beginning-to-end, this guide provides a crash course on the essential skills of any effective manager; used as a reference, its clear organization allows you to find the solution you need quickly and easily. Success in a leadership position comes from results, and results come from the effective coordination of often competing needs: your organization, your client, your team, and your projects. These all demand time, attention, and energy, and keeping everything running smoothly while making the important decisions is a lot to handle. This book shows you how to manage it all, and manage it well, with practical wisdom and expert guidance. Build your ideal team and keep them motivated Make better decisions and boost your strategy game Manage both time and stress to get more done with less Master effective communication, facilitate innovation, and much more Managers wear many hats and often operate under a tremendously diverse set of job duties. Delegation, prioritization, strategy, decision making, communication, problem solving, creativity, time management, project management and stress management are all part of your domain. Mind Tools for Managers helps you take control and get the best out of your team, your time, and yourself.
Inhalt
Acknowledgments xv
Author Biographies xvii
Introduction xix
PART I. KNOW AND MANAGE YOURSELF 1
Chapter 1 Know Yourself 3
1. Understand Your Own Personality and Manage Accordingly (The Big Five Personality Model) 4
2. Understand and Make Better Use of Your Personal Strengths (Personal SWOT Analysis) 6
3. Set Clear Personal Goals, and Show a Strong Sense of Direction (Personal Goal Setting) 7
4. Build Your Self-Confidence 8
5. Be Aware of How Your Actions Impact Others ( Journaling for Self-Development) 10
6. Think Positively and Manage Negative Thoughts (Cognitive Restructuring) 11
7. Adopt a Self-Development Mindset (Dweck's Fixed and Growth Mindsets) 13
Other Techniques for Knowing Yourself 15
Chapter 2 Plan and Manage Your Time 16
8. Find More Time in Your Day by Eliminating Low-Yield Activities (Activity Logs) 17
9. Prioritize Tasks Effectively for Yourself and Your Team (Action Priority Matrix) 19
10. Use a Structured Approach for Tracking and Prioritizing Many Tasks (Action Programs) 21
11. Schedule Your Time Effectively 22 12. Keep Yourself Focused: Managing
Distractions, Improving Flow 24
13. Beat Procrastination 25
Other Techniques for Planning and Managing Your Time 27
Chapter 3 Cope with Change and Stress 28
14. Develop Personal Resiliency, and Grow from Setbacks 29
15. Analyze and Manage Sources of Stress (Stress Diaries) 31
16. Manage Negative Emotions at Work (The STOP Method for Anger Management) 32
17. Manage the Impact of Pressure on Performance (The Inverted-U Model) 33
18. Overcome Fears of Failure or Success 35
19. Learn from Your Experience in a Systematic Way (Gibbs's Reflective Cycle) 37
Other Techniques for Coping with Change and Stress 39
Chapter 4 Manage Your Career over Time 40
20. Find a Career That Suits Who You Are (Ibarra's Identify Transition Process) 41
21. Find a Role That Provides Meaning and Pleasure and Fully Uses Your Strengths (The MPS Process) 44
22. Shape Your Role to Suit Your Strengths and Aspirations ( Job Crafting) 44
23. Thrive at Work (The GREAT DREAM Model) 46
24. Find the WorkLife Balance That's Best for You (The Wheel of Life®) 48
25. Understand the Types of Behavior That Can Derail Your Career (Hogan Management Derailment) 49
Other Techniques for Managing Your Career 51
PART II. MANAGE TASKS, AND GET THINGS DONE 53
Chapter 5 Get Work Done in an Efficient and Focused Way 55
26. Translate the Organization's Mission into Goals That People Understand (OGSM) 56
27. Align People's Objectives with Corporate Goals (OKRs) 57
28. Systematically Analyze and Optimize the Work Team Members Do (DILO) 58
29. Use a Structured Approach to Continuous Improvement (PDSA) 60
30. Systematically Identify What Needs to Be Done Gap Analysis 62
31. Conduct Post-Completion Project Reviews (Retrospectives) 64
32. Manage Projects Using Agile Methodologies (Agile Project Management) 65
Chapter 6 Solve Problems Effectively 68
33. Get Systematically to the Root of a Problem (Root Cause Analysis) 69
34. Identify the Many Possible Causes of a Problem (Cause and Effect Analysis) 71
35. Map Business Processes Clearly (S…