The Internet is often called a superhighway, but it may be more analogous to a city: an immense tangle of streets, highways, and interchanges, lined with homes and businesses, playgrounds and theatres. We may not physically live in this city, but most of us spend a lot of time there, and even pay rents and fees to hold property in it.

But the Internet is not a city of the 21st century. Jeffrey Hunker, an internationally known expert in cyber-security and counter-terrorism policy, argues that the Internet of today is, in many ways, equivalent to the burgeoning cities of the early Industrial Revolution: teeming with energy but also with new and previously unimagined dangers, and lacking the technical and political infrastructures to deal with these problems. In a world where change of our own making has led to unexpected consequences, why have we failed, at our own peril, to address these consequences?

Drawing on his experience as a top expert in information security, Hunker sets out to answer this critical question in Creeping Failure. Hunker takes a close look at the "creeping failures" that have kept us in a state of cyber insecurity: how and why they happened, and most crucially, how they can be fixed. And he arrives at some stunning conclusions about the dramatic measures that we will need to accomplish this.

This groundbreaking book is an essential first step toward understanding the World Wide Web in a larger context as we try to build a safer Internet "city." But it also raises issues that are relevant far outside the online realm: for example, how can we work together to create not just new policy, but new kinds of policy? Creeping Failure calls for nothing less than a basic rethinking of the Internet — and of how we solve problems together.

JEFFREY HUNKER holds a PhD from the Harvard Business School. He has worked in both the public and private sectors, developing and implementing strategic policy in information security, national security, global trade, and environmental technoliges. At the US National Security Council, he led the implementation of the first national strategy for cyber security under the Clinton adminsitration. He was recently Distinguished Service Professor of Technology and Public Policy at Carnegie Mellon University, and is now principal of Jeffrey Hunker Associates in Pittsburgh.

INTRODUCTION
Your City, My City, No Man's Land

ONE
Washington, We Have a Problem

TWO
Into the Underworld

THREE
Modes of Attack

FOUR
The Costs and Impacts of Cyber Crime

FIVE
Cyber War and Cyber Terrorism

SIX
It's Policy Failure, Folks

SEVEN
Better Software and Better Users

EIGHT
New Frameworks

NINE
The Ultimate Promise: A New Internet

EPILOGUE
Creeping Failure is Not Inevitable

NOTES
ACKNOWLEDGMENTS
INDEX