In the mid-1990s, the NYPD created a performance management strategy known as Compstat. It consisted of computerized data, crime analysis, and advanced crime mapping coupled with middle management accountability and crime strategy meetings with high-ranking decision makers. While initially credited with a dramatic reduction in crime, questions quic

John A. Eterno, Eli B. Silverman

Forewords by Sir Hugh Orde, OBE, QPM, President of the Association of Chief Police Officers for England, Wales and Northern Ireland and Commissioner Andrew Scipione, APM, New South Wales Police Force, Australia. The Unusual Suspects. The NYPD's Untold Story: Crime Report Manipulation. Performance Management: Pitfalls and Prospects. Police Performance Management: The View from Abroad. Big Bad Bully Bosses: Leadership 101. NYPD and the Media: Curbing Criticism. Compstat: Underpinnings and Implications. Silence Is Not An Option. Appendix. Index.