This book provides core coaching principles and beliefs for you to operate from as you manage your team, as well as guidance to help you develop key coaching skills including listening, asking effective questions, building rapport and how to give constructive (performance-based) feedback.
Autorentext
Julie Starr is an internationally recognised leadership coach, speaker and owner of Starr Coaching. For over 20 years she has delivered manager as coach training, internationally, to some of the world's best-known organizations including DHL; Mercedes; Burberry; Selfridges; Gucci; McCain Foods and NHS.
Julie speaks and lectures on coaching and mentoring in industry. Her other books include The Coaching Manual, and The Mentoring Manual. These are recommended reading on coach and mentoring training programmes in the UK, Europe and beyond.