This is a new and completely revised edition of the successful text published in 2000 entitled Core Management. The book provides excellent coverage of the CIPD syllabus for three core areas of the CIPD syllabus. New end of chapter website links are included. The text is written in an easy-to-read style and each chapter is linked to other relevant parts of the book.

Keith Porter, Paul Smith, Roger Fagg

Part 1 Managing and Leading People; Chapter 1 High performance organizations; Chapter 2 Individual differences; Chapter 3 Leadership and motivation at work; Chapter 4 People management; Part 2 Managing for Results; Chapter 5 Managerial work; Chapter 6 Organizations and change; Chapter 7 Customer relations; Chapter 8 Quality and continuous improvement; Part 3 Managing in a Strategic Business Context; Chapter 9 The competitive environment; Chapter 10 Corporate strategy; Chapter 11 Globalization; Chapter 12 Government policy; Chapter 13 Demographic and social trends; Chapter 14 Regulation, Peter Winfield; Chapter 15 The technological context; Chapter 16 Social responsibility and business ethics;