What Works for GE May Not Work for You: Using Human Systems Dynamics to Build a Culture of Process Improvement provides new tools for managing and sustaining process improvement in today's complex non-linear environments and helps readers apply new, relevant theory to their own management practices. With more than 50 combined years of change manage
Autorentext
Lawrence Solow is president of the consulting practice 3-D Change, Inc. He is a certified Human Systems Dynamics (HSD) Professional and a Six Sigma Black Belt.
Brenda Fake is founder and principal of the consulting firm O-2 Optimizing Organizations. She is a certified Human Systems Dynamics (HSD) Professional and a Six Sigma Green Belt.
Inhalt
What?. So What?. "So What?" Take 2. "Now What". Recommended Reading. Index.