Focused on the interpersonal aspects of internal evaluation in non-profit organisations, this book presents practice-based discussions centred on six key topics identified through the authors' experience as evaluation practitioners.

Leanne M. Kelly currently holds a postdoctoral research fellowship at Deakin University and is an internal evaluator at the Australian Red Cross.

Alison Rogers is an evaluation consultant and scholar affiliated with the University of Melbourne's Centre for Program Evaluation, Australia.

1. Internal evaluators: An influential position 2. Professional development for internal evaluators 3. Practical strategies for building interpersonal skills 4. Informal everyday evaluation for organisational change and improvement 5. Using theory, research, and practice to evaluate effectiveness 6. Internal and external evaluators working collaboratively 7. Increasing evaluation use 8. Internal evaluation enhances organisational effectiveness