Don't Wait Until Something Goes Wrong to Think About Your Consultation Skills

Designed specifically for busy health professionals working in primary care, The Naked Consultation: A Practical Guide to Primary Care Consultation Skills covers all aspects of the primary care consultation in a clear, concise, and highly readable manner.

The book begins by breaking the primary care consultation into its components, making it easier to focus on particular areas and practise skills such as encouraging patients to explain what's wrong, summarising and reflecting, and giving information to patients. The book then describes how to effectively use educational tools-such as videoing, random case analysis, problem case debriefing, and feedback-to improve consultations. It also explains in detail how to demonstrate proficient consultation skills in the Membership of the Royal College of General Practitioners (MRCGP) exam and the importance of these skills in appraisal/revalidation.

Certified for continuing professional development (CPD®) by The CPD Certification Service, this fully updated and revised Second Edition incorporates new thinking and consultation models, including the 6 S model and the new doctor, patient, illness model. It also provides detailed analysis of the latest Royal College of General Practitioners (RCGP) assessment tools, such as the clinical skills assessment exam (CSA) and the consultation observation tool (COT).

Complete with illuminating case studies, photocopiable forms, and a jargon-busting appendix, The Naked Consultation: A Practical Guide to Primary Care Consultation Skills, Second Edition offers valuable insight into the key phases of the primary care consultation, the best features of common consultation models, and the real-world application of popular consultation techniques.

Liz Moulton is a freelance general practitioner (GP) in West Yorkshire and a GP appraiser and advisor to the Royal College of General Practitioners (RCGP) Practice Support Unit. She graduated from Leeds University and was a GP registrar on the Airedale Training Scheme. She then worked in the Academic Primary Care teaching practice at the University of Dundee before settling in Yorkshire, working in two different GP training practices. Liz was a GP trainer for more than 20 years. She has been course organiser for the Leeds Vocational Training Scheme for general practice, served as associate and deputy director at Health Education Yorkshire and the Humber, worked in primary care development for Leeds Health Authority, and acted as a GP advisor to the UK Department of Health. Liz has also run many courses on consultation skills for GPs, GP registrars, nurses, and nurse practitioners, and was recently appointed to lead "The Consultation" and "Teaching the Consultation" modules for the University of Leeds' masters' level course for medical teachers. She was absolutely delighted to be awarded an MBE in 2005 for services to medicine and healthcare in Yorkshire.

Deconstructing the Consultation
Prologue
Consultations: the Good, the Bad, and the Difficult
Models and Milestones
In the Beginning
Building Rapport
Speaking the Patient's Language
Managing Feelings: Your Own and the Patient's
Getting Patients to Tell You What's Wrong
Summarising and Reflecting
Giving Information to Patients
Safety-Netting and Ending
Managing Time
Transactions in Consultations
You, the Patient, and the Computer
Looking After Yourself

Tools and Techniques for Learning and Improving Consultation Skills
Knowing Where to Start and What to Learn
How Adults Learn
Working with Colleagues to Improve Your Consultation Skills
Case Discussion
Getting and Giving Effective Feedback
Using Role Play to Help with Consultation Techniques
Videoing
Consultation Skills and the RCGP
Making a Personal Learning Plan
Conclusion