The best-seller that helps you say: "I just said 'no' and I don't feel guilty!" Are you letting your kids get away with murder? Are you allowing your mother-in-law to impose her will on you? Are you embarrassed by praise or crushed by criticism? Are you having trouble coping with people? Learn the answers in When I Say No, I Feel Guilty, the best-seller with revolutionary new techniques for getting your own way.

Manuel J. Smith (1934-2007) was a psychologist and a pioneer in the life-changing assertiveness training movement. He was the author of a number of self-help books, including the bestseller When I Say No, I Feel Guilty, which became a standard text used in assertiveness training in schools and the workplace.