Hospitals and health systems are facing many challenges, including shrinking reimbursements and the need to improve patient safety and quality. A growing number of healthcare organizations are turning to the Lean management system as an alternative to traditional cost cutting and layoffs. "Kaizen," which is translated from Japanese as "good change"

Foreword, Preface, Acknowledgments from Mark Graban, Acknowledgments from Joe Swartz, About this Book, Introduction, About the Authors, 1 The Need for Kaizen, 2 What Is Kaizen?, 3 Types of Kaizen, 4 Creating a Kaizen Culture, 5 Daily Kaizen Methods, 6 The Role of Senior Leaders in Kaizen, 7 The Role of Other Leaders in Kaizen, 8 Organization-Wide Kaizen Programs, 9 Conclusion