The purpose of this book, first published in 1996, is to explore the dimensions of the changing workforce, and examines the issues faced by non-native workers and their employers. This study aims to explore issues such as culture shock and cultural adaptation in the healthcare, fast food and hotel industries in Washington, DC Metropolitan Area.

Martha Tyler John, Donald G. Roberts

List of Charts and Figures; Introduction; 1. The Changing Workplace 2. Cultural Diversity 3. Career Considerations 4. Workplace Ethics 5. Adaptation Sequence 6. Workplace Behaviour Outcomes 7. Problem-Solving Discussions 8. Metro. Washington Survey Results 9. An Adaptation Model 10. Global Model for Building Tolerance; Appendixes; Bibliography; Index