The COVID-19 pandemic has changed working practices across the globe. It has been predicted that as much as 80 percent of the legal workforce will remain transient or permanently working from home after the COVID-19 crisis ends, with only around a fifth as full-time office workers. Although law firms typically weather downturns better than the overall economy, revenues, working practices, and working culture will all change. The expected economic downturn may not directly translate into a decline for professional services, as market difficulties, regulatory responses, stimulus programs, changes in employment, and other stressors provide potential sources of demand - particularly in the legal sector. What is clear is that personnel issues will come to the fore, and law firm leaders will have to respond proactively, both to mitigate risk and to make the best of a challenging and changing situation. Transitioning from an industry famed for office working to one that is more responsive, flexible and individualistic will provide as many opportunities as it will challenges.

MICHAEL ROSTER Michael Roster was formerly managing partner of Morrison & Foerster's Los Angeles office, co-chair of the firm's Financial Services Practice Group worldwide, and a member of the firm's policy committee. In 1993, Mike was appointed general counsel of Stanford University, Stanford Medical Center, and Stanford Management Company. He was subsequently executive vice president and general counsel of Golden West Financial Corporation. Mike has also served as chair of the Association of Corporate Counsel, as outside director and vice chair of Silicon Valley Bank, chair of the Stanford Alumni Association, steering committee co-chair of ACC's Value Challenge, and chair of two start-up companies. He currently teaches Contract Drafting and Analysis at the University of Southern California Gould School of Law and is a director of MDRC in New York, a non-profit organization that evaluates the effectiveness of government and other programs affecting lower- and moderate-income families and individuals. JON WHITTLE For the last ten years, Jon Whittle has been working on the future of law firms, focusing on strategies and tactics that help firms build sustainable, competitive advantage. Working in a senior leadership role at LexisNexis he has introduced cutting edge market research and thought leadership and is a recognized authority on how law firms can build and grow. He is also the architect and author of the widely read LexisNexis Bellwether Reports, which now play an important role in shaping the strategic development of law firms. Previously, Jon worked for two decades delivering commercial growth, at board level, in some of the UK's largest media companies and he applies the fruits of this experience, successfully, to the world of law firm development. Jon is particularly focused on helping law firms deliver commercial change with an emphasis on strategic development, successful project management, implementing new technologies, and evolving business operations. Jon is a specialist in building growth and value using market intelligence and customer insight. Jon is a regular speaker at legal conferences and seminars and is frequently asked to contribute thinking on the strategic future of legal markets. JENNIFER JOHNSON Jennifer Johnson prepares today's law firms for tomorrow's legal marketplace. She calls upon nearly 20 years of experience inside, and as a consultant to, law firms to deliver industry-leading strategy and executive search services. Law firms around the world rely on Jennifer to find sophisticated talent - impact players who will bolster their brands and bottom lines. Legal marketing teams rely on Jennifer for the tools and training they need to drive performance and ROI. As the driving force behind the revenue Enabler movement, Jennifer is passionate about eliminating the "non-lawyer" phrase and mentality. She speaks and writes on the topic regularly, and she guides Calibrate Legal's consulting services and product development. ERIN MESZAROS, With more than 25 years of hands-on professional service experience, Erin Corbin Meszaros helps Eversheds Sutherland (US) attorneys turn business strategies into business successes. Through various firm initiatives she develops innovative solutions designed to enhance client satisfaction and increase brand awareness. Erin works one-on-one with attorneys on their professional and business development opportunities to help integrate and align their individual initiatives with the firm's overall business objectives. She also guides and supports practice groups and sectors to ensure the firm's strategic goals are met. Erin's career includes numerous successful business initiatives, such as implementing and executing a firm's five-year strategic plan, implementing and executing a forward-thinking client feedback program, initiating and completing a re-branding campaign, conducting an in-depth client relations coaching program, and creating a unique customer relationship management (CRM) database course, which effectively increased firm-wide usage. SUSAN SALTONSTALL DUNCAN Susan Saltonstall Duncan is the president of RainMaking Oasis LLC, a consulting firm that provides management, strategic planning, succession planning, client feedback, and development and business development consulting, training and coaching to firms, practice and industry groups, women's groups, and individual lawyers. She has long been an innovator in the profession having served as one of the first in-house law firm marketers in 1984 and one of the first chief strategy officers of a global law firm in 2011-12. Susan served as a regular columnist for Law Practice magazine, authoring the Rainmaking and Fresh Out columns for five years. She is author of the blog InFocus, which provides insights on law firm trends and strategies. Susan has presented programs for ALA, ABA, LMA, COLPM, LSSO, PLI, Ark Group, the Managing Partner Forum and local and state bar associations. She is a fellow of the College for Law Practice Management and an LMA Hall of Fame member. BREE BUCHANAN Bree Buchanan is founding co-chair of the National Task Force on Lawyer Wellbeing and is a co-author of its ground breaking 2017 report, The Path to Well-Being: Practical Recommendations for Positive Change. Bree is chair of the ABA Commission on Lawyers Assistance Programs which works to ensure assistance is readily available for those in the legal community experiencing issues related to substance use or mental health issues. As director of the Texas Lawyers Assistance Program from 2013 until retirement in 2018, she regularly worked with individual lawyers experiencing these issues, and with legal employers who were seeking resources and support for their staff. Her tenure with that program followed a two-decade legal career that included positions as a litigator, lobbyist and law professor. She is now senior advisor with Krill Strategies, Inc., providing consultation on issues related to lawyer wellbeing and impairment for major legal employers. Bree is a frequent speaker for international and national law-related organizations, as well as global law firms on strategies for lawyer wellbeing and impairment. In 2018, she was awarded the "Excellence in Legal Community Leadership Award" by Hazelden Betty Ford Foundation. She has shared her own story of recovery as a featured guest on podcasts in the United States and Canada, and her writing has appeared in Law Practice Today, Judicature and Family Lawyer Magazine. In 2018, she graduated from the Seminary of the Southwest with a Masters in Spiritual Formation, where she honed a deep interest in the intrinsic link between meaningful work and personal wellbeing, as well as in assisting individuals with vocational discernment. Bree tends to her own wellbeing by engaging in a regular meditation practice, cyc…