This book addresses all issues relevant to error prevention and safe practice in the acute and emergency health-care setting. It begins with the basic principles of human behavior and decision making and then details the influences of the individual, the team, and the organization within the health-care system. Case reports and proven strategies help ground psychological theory in daily practice.
This book has emerged from a long-standing cooperation between clinicians and psychologists. Blending the strengths of both professions into a readily accessible text will help both physicians and non-physicians to better understand the principles of human behavior and decision making in critical situations and in turn enable them to provide safer treatment.
Inhalt
Basic Principles: Error, Complexity, and Human Behavior.- The Human Factors: Errors and Skills.- The Challenge of Acute Healthcare.- The Nature of Error.- The Psychology of Human Action.- Individual Factors of Behavior.- Human Perception: the Way We See Things.- Information Processing and Mental Models: World Views.- Goals and Plans: Turning Points for Success.- Attention: in the Focus of Consciousness.- Stress.- Strategies for Action: Ways to Achieve Good Decisions.- The Team.- The Key to Success: Teamwork.- Speech is Golden: Communication.- Leadership.- The Organization.- Organizations and Human Error.- Reliable Acute Care Medicine.