Get off to a flying start as a new manager, with the help of this time-saving ebook. Each chapter can be read in five minutes or less (ideal for reading in your coffee break or on the train) yet the tips you'll pick up can benefit you throughout your whole career. The short chapters are structured so that you can read them in any order, dipping into your chosen topic as the need arises. Topics include: assertiveness, career development, decision making, handling difficult conversations, interviewing (and being interviewed), learning, listening, managing meetings, negotiating, NLP, organising yourself, persuading, presenting, rapport, report writing, self-confidence, stress management, time management and transactional analysis. Each comes with an exercise to help you put your newly-gained know-how into action straight away. Now you don't need to search through numerous lengthy management books trying to unearth the gems that will actually be of use in your everyday work - Mike Clayton has done that hard work for you, distilling some of the most helpful business models and presenting you with the essence: clear, succinct summaries of the techniques that will serve you best. Quick Tips For Managers will be helpful to experienced managers too, as a concise refresher.

Mike Clayton has spent his whole working life trying to master the personal skills in this book, first as a practitioner, building a career leading project teams, managing his time and personal productivity, communicating with his teams, clients and stakeholders, and developing his personal impact and influence. Later, as a trainer and speaker, Mike has run courses covering all of the material in this book, leaving thousands of managers able to assert themselves confidently, use their time efficiently, communicate effectively and understand the human dynamics of their work environment. As an author, Mike continues to write extensively about these subjects, with eleven books in print, including two books in the Management Pocketbooks series: Management Models and Handling Resistance. His other books include How to Speak so People Listen, The YES/NO Book, Brilliant Influence, Brilliant Stress Management and Brilliant Time Management; all available in eBook format. Mike also speaks and runs seminars for clients in the commercial, public and not-for-profit sectors. Brilliant Time Management and How to Manage a Great Project are among his most popular seminars. You can find out more about Mike's books and seminars at www.mikeclayton.co.uk.

About The Author: Dr Mike Clayton Introduction Self-Confidence Personal Impact Assertiveness Type A and Type B John Adair's Four-D System Manage Stress at Work An Introduction to NLP Skills Using Logical Levels to Counter Resistance Decision Making Same Job: New Job Career Development New Job Learning Being Organised Personal Reputation Starting in Management Listening Get in Sync, with Rapport Words, Voice, Expression, and what? Questions, Questions, Questions Four Step Negotiation Presenting Effectively Making Meetings Work for You Interviewing others Being Interviewed The Three Powers of Persuasion Report and Proposal Writing Still Matters The Worst Form of Communication Transactional Analysis for Managers How to Manage a Challenging Conversation Further Reading Coming Next About The Publisher: Management Pocketbooks