Written by three experienced LIS professionals, Latinos in Libraries, Museums, and Archives demonstrates the meaning of cultural competence in the everyday work in libraries, archives, museums, and special collections with Latino populations. The authors focus on their areas of expertise including academic, school, public libraries, health sciences, archives, and special collections to show the importance of understanding how cultural competence effects the day-to-day communication, relationship building, and information provision with Latinos. They acknowledge the role of both tacit and explicit knowledge in their work, and discuss ways in which cultural competence is integral to successful delivery of services to, communication with, and relationship building with Latino communities.

Patricia Montiel-Overall is a sixth-generation, Spanish-speaking Tucsonan. Her great-great grandfather was in the first Arizona Territorial Legislature; his father arrived in Nueva Españain 1775, a year before the Declaration of Independence was introduced in Philadelphia. She received her doctorate from Stanford University and is on the faculty at the University of Arizona School of Information Resources and Library Science.

Preface

Introduction

Chapter 1: Cultural Competence

Chapter 2: School Libraries

Chapter 3: Public Libraries

Chapter 4: Academic Libraries

Chapter 5: Health Information Services

Chapter 6: Archives and Special Collections

Chapter 7: Museums

Chapter 8: Looking Ahead

Bibliography
Index
About the Authors