Today more than ever, job candidates make initial contact with prospective employers via the telephone. Phone interviews are often the most unexpected facet of job interviewing, yet they are fast becoming the standard for employers when narrowing the pool of applicants and determining who will be invited for in-person interviews.The Essential Phone Interview Handbook covers:How to prepare, what to say, and when to say itHow to establish your professional presence over the phoneHow to get to the next step

Paul J. Bailo, MBA, MSW, is the founder and CEO of Phone Interview Pro, a service for job seekers who want to perfect their telephone job interviewing skills. After recognizing that the importance of the phone interview is often overlooked, Bailo prompted Phone Interview Pro to create a 250-plus point phone evaluation, previously nonexistent in the career services industry.