Review of previous edition:
"This will be of particular importance to companies that act as suppliers to larger multinational organisations, whose original specifications may not translate readily into local practice".
Quality Today
Small and medium-sized companies face many challenges today; not least that their larger institutional and multinational customers make demands that are difficult to meet for an organisation with limited resources. One such demand is ISO 9000 compliance.
Fully revised and updated, ISO 9001: 2000 for Small Businesses explains the new requirements of ISO 9001: 2000 and helps businesses draw up a quality plan that will allow them to meet the challenges of the market place.
For engineers and managers in small and medium sized companies, and also in service industries and user groups, the text will serve as a essential guide to the most important new developments in quality assurance.
Zusammenfassung
Review of previous edition:"This will be of particular importance to companies that act as suppliers to larger multinational organisations, whose original specifications may not translate readily into local practice".Quality TodaySmall and medium-sized companies face many challenges today; not least that their larger institutional and multinational customers make demands that are difficult to meet for an organisation with limited resources. One such demand is ISO 9000 compliance.Fully revised and updated, ISO 9001: 2000 for Small Businesses explains the new requirements of ISO 9001: 2000 and helps businesses draw up a quality plan that will allow them to meet the challenges of the market place.For engineers and managers in small and medium sized companies, and also in service industries and user groups, the text will serve as a essential guide to the most important new developments in quality assurance.
Inhalt
PART 1: Background to ISO 9000: Interoperability of standards; The demand for standardisation of Quality Management Systems; The background to the ISO 9000 set of standards; ISO 9001: 2000; Certification; Assistance (in the UK) for obtaining a Quality Management System. PART 2:The structure of ISO 9001:2000; PART 3: The importance of Quality Control and Quality Assurance; Specifications; Quality assurance during a product's life cycle; Benefits and costs of quality assurance; Costs of quality failure. PART 4: Quality Management System; QMS principles; QMS approach; QMS reliability; Quality Manual; Processes; Quality Procedures; Work Instructions; Quality Plan; Quality records. PART 5: Quality organisational structure; Management; Quality assurance personnel. PART 6 Example Quality Management System; Part 1 - Quality Manual; Part 2 - Quality Processes; Part 3 - Quality Procedures; Part 4 - Work Instructions. PART 7: Self-assessment; How ISO 9000 can be used to check an organisation's QMS; Internal audit; External audit; The surveillance or quality audit visit; ISO 9001:2000 checklist; Annex 7A - ISO 9001:2000 headings; Annex 7B - ISO 9001:2000 - explanations and likely documentation; Annex 7C - Example audit checklists; Annex 7D - Index for ISO 9001:2000. APPENDICES: References, Abbreviations and Acronyms, Glossary, Useful addresses. INDEX.