Malcolm and Me describes the seven criteria of the Malcolm Baldrige National Quality Award program to improve student achievement: leadership, strategic planning, student and market focus, information and analysis, faculty and staff satisfaction, process management in the classroom and the business office, and results. Each chapter introduces a different Baldrige category and an "essential question" to help the reader see the big picture. Malcolm and Me also includes an appendix for those interested in employing the Baldrige process in their school or who would like to seek the national award. In addition, a Baldrige self-assessment checklist is included to enable readers to evaluate the standing of their classroom, building, or district in regard to the seven criteria.

By Richard E. Maurer and Sandra Cokeley Pedersen

1 Bill's Interview: It's all about People
2 Malcolm's New School: Start in the Middle
3 The Boss Goes First: Model the Progress
4 A Plan for Me: Chart the Course
5 In God We Trust: All Others Bring Data
6 Get Out the Map: Understanding the Blue Fields Way
7 Good Enough Never Is
8 Epilogue: So What Happened to Malcolm and Bill?
9 Appendix A: It is not Continuous Improvement When...
10 Appendix B: How to get Started
11 Appendix C: Are We Making Progress?