Drawing upon thirty-two years of extensive school work (including classroom teaching, school administrator, principal, District Curricula Director responsible for change, school psychologist, and Director of Special Education and presently teaching at the University of Wisconsin, La Crosse), the principals of control theory/reality therapy and Dr. William Deming's philosophy on quality management, Bob Norton created this "how-to" text to effectively achieve quality classroom management.

Norton, Robert

Foreword William Glasser

1. Introduction

2. The Starting Point: Understanding Quality

3. Connectiveness

4. Inspection to Self-Assessment

5. Developing a Non-Coercive Classroom

6. Time to Do Quality Work

7. Long Term In-Depth Relationships with Parents

Bibliography