Congratulations! You have secured a position as a manager...so now what? With your job description folded securely in your pocket, you set out for your first day on the job.

Do you really know what to do when you get there?

As you navigate your journey ahead, this straightforward guide will help you with the decision-making, identifying key people, and taking effective action.

If there were a manager's Hippocratic Oath, it would begin, as this book does with First Do No Harm.

Let this book be your guide. You'll learn how to:

· Create a positive work environment.

· Define and understand the culture of your organization

· Understand the effectiveness of "management by wandering around."

· Find your leaders and set them free.

· Negotiate from principles, issues, and values.

· Practice leadership.

· Encourage the best in people.

· Manage the inevitable.

· Bring your compassion to the workplace.

· Unleash human spirit and creativity.

· Be brave.

Here's help for the road ahead.