At the core of The Relationship Factor in Safety Leadership are eight beliefs about human nature that are common to leaders who successfully communicate that safety is important while meeting business results. Using stories and business language the book explains how to create and recover important stakeholder relationships by setting priorities and taking action based on these beliefs.

The beliefs are based on the author's 25 years of experience supporting operational and safety leaders with successful and unsuccessful change efforts in pharmaceutical, nuclear, mining, manufacturing and power generation. The author also offers compelling evidence from many social and scientific disciplines that support the conclusion that satisfying our need for relationship is a major motivator.

The Five Orientations Model offers a perspective on solving complex problems when confronted with multiple demands. The book provides managers and supervisors with the motivation to build relationships and points to the conditions needed for success. It also describes a process to take united action but retain the flexibility to change course as necessary.

The book is written for managers and leaders, at all levels, concerned with occupational health and safety, and wishing to learn how to leverage relationships to achieve higher employee engagement and performance.

Rosa Antonia Carrillo, president of Carrillo and Associates, is an internationally recognized leader in creating transformational change with a focus on the safety, environment, and health function. Since 1995 she has authored and consulted in many countries on the topic of safety leadership to governmental and corporate clients in Mining, Pharmaceutical, Utilities, Nuclear, and Aerospace.

At the core of The Relationship Factor in Safety Leadership are eight beliefs about human nature that are common to leaders who successfully communicate that safety is important while meeting business results. Using stories and business language the book explains how to create and recover important stakeholder relationships by setting priorities and taking action based on these beliefs.

The beliefs are based on the author's 25 years of experience supporting operational and safety leaders with successful and unsuccessful change efforts in nuclear, mining, manufacturing and power generation in multiple countries. The author also offers compelling evidence from many social and scientific disciplines that support the conclusion that satisfying our need for relationship is a major motivator. The book provides managers and supervisors with the motivation to build relationships and points to the mindset leaders need to succeed with the Five Orientations to Conversation Model. Going beyond communication techniques it offers a perspective on solving complex problems when confronted with multiple demands. It addresses how our state of mind influences our ability to listen, gather data, interpret it, and lead a group through implementation with clarity and flexibility.

The book is written for managers and leaders, at all levels, concerned with occupational health and safety, and wishing to learn how to leverage relationships to achieve higher employee engagement and performance.

1 Making the Case for Relationship Centered Safety Leadership 2 Review of Relationship Based Research 3 Eight Beliefs and Principles of Relationship-Centered Leadership 4 Trust: Recovering, Creating and Holding On 5 Problem Solving in a Relational World 6 Unification 7 Penetration 8 Resolution 9 Enactment 10 Perseverance 11 Conclusion