Well-researched and intricately structured, this handbook shines a light on Apollo's unshakeable commitment to quality healthcare. Inside these pages, you will find an in-depth analysis of patient safety norms, covering everything from policies to processes and procedure.

In today's fast-evolving world, it is essential to constantly outmatch our own impeccable standards. This book provides invaluable insights and ideas for achieving an excellent performance in this quest for quality for every healthcare professional.

Sangita Reddy is the Joint Managing Director at Apollo Hospitals.