Interpersonal Communication: Competence and Contexts prepares students to communicate successfully in today's fast-paced and complex society through the implementation of a unique competence-building model. This highly readable text provides the theories, concepts, and applications in a pedagogically sound format based on a model of communication competence made up of three elements: motivation, knowledge, and skill. Studying interpersonal communication through this distinct framework will provide a foundation for students' motivation to communicate competently, increase their knowledge about communication, and enhance their acquisition and performance of communication skills. Covering a broad range of interpersonal communication themes, including strategic alternatives and solutions to communication challenges and information about friendship, family, romantic, and workplace relationships, this Second Edition presents theories, concepts, and activities with engaging examples and an attention-getting design.

Shelley D. Lane

Chapter 1 Introduction to Interpersonal Communication; Chapter 2 Perception and Communication; Chapter 3 The Self-Concept and Communication; Chapter 4 Emotion and Communication; Chapter 5 Verbal Communication; Chapter 6 Nonverbal Communication; Chapter 7 Conversation and Communication Style; Chapter 8 Listening and Confirming Responses; Chapter 9 Disconfirming Communication and Setting Boundaries; Chapter 10 Interpersonal Relationships; Chapter 11 Interpersonal Conflict;