How do you systematically decide and communicate strategic performance aims, objectives, priorities and targets? How do you plan effective policies and practices? Which techniques, rewards and sanctions should you use to improve performance? How do you critically evaluate the effectiveness of performance management? Performance Management combines theory and practice to help students master these key concepts and apply their learning. Mapping to the CIPD Level 7 Advanced unit by the same name, the book is a core text for any student taking a performance management module at undergraduate or postgraduate level.

Featuring examples from a range of sectors and organizations across the globe, Performance Management is packed with pedagogical features such as learning outcomes, case studies, activities, reflection questions and further reading to fully engage students with the subject. Online supporting resources include an instructor's manual, lecture slides and annotated web links for students.

Sue Hutchinson is an associate professor in HRM at the University of the West of England, where she is also Associate Head of the HRM teaching and research group. She teaches on a range of HRM postgraduate modules including Performance Management, and is actively involved in research. Her main research interests focus on the link between people management and performance, the role of line managers in HRM and involvement and consultation. Previous work experiences include research and teaching at Bath University, policy advisor for the CIPD and industrial relations advisor in the paper industry.

• • Chapter - 01: Setting the Scene - HRM and Performance;
  • Chapter - 02: Strategic Performance Management;
  • Chapter - 03: Motivation at Work;
  • Chapter - 04: The Role of Line Managers in Managing Performance;
  • Chapter - 05: Defining and Measuring Individual Work Performance;
  • Chapter - 06: Performance Appraisal and Feedback;
  • Chapter - 07: Integrating Learning and Performance;
  • Chapter - 08: Performance-Related Rewards;
  • Chapter - 09: Managing Under-Performance;
  • Chapter - 10: Absence Management;
  • Chapter - 11: International Performance Management;
  • Chapter - 12: Developing Performance Management