Explaining and critically reviewing management procedures such as performance indicators and strategic planning, this book shows how techniques from mainstream management can be used to facilitate a holistic and professional approach to the business of conservation and collection preservation. It offers practical guidance on strategy, quantitative planning and condition surveying, and presents many solutions to the challenges faced by museum staff and conservation specialists. This new edition takes into account changes such as the arrival of the Heritage Lottery Fund, policies for access and the growing convergence of museums, libraries and archives. It also highlights the advent of digital collections and the use of information and communications technology.

Suzanne Keene

Chapter 1 Introduction; Chapter 2 Museums, collections, and people; Chapter 3 Management and information; Chapter 4 Management tools: quantitative planning; Chapter 5 Management tools: options and priorities; Chapter 6 A systems view of museums; Chapter 7 The preservation system; Chapter 8 Preservation; Chapter 9 Collections condition; Chapter 10 Direction and strategy; Chapter 11 Planning and monitoring work; Chapter 12 Conservation and digitization; Chapter 13 Future, present, past;