This book covers what twelve steps school leaders need to take to make for a high-achieving school environment. It encompasses strong leadership, vision and values, high expectations, embedded professional development, flexibility and resilience, and seven more steps. It concludes with a questionnaire, the High Expectations Environmental Scale (HEES), which you may apply to your organization to determine its level of high expectations.

Thomas R. Harvey is professor emeritus in the organizational leadership doctoral program at the University of La Verne. He is the proud author of over thirteen books dealing with change, politics, decision making, and building teams. Dr.