Why do half of all technology projects fail? A major reason is that organizations often pick the wrong tools, leaving them digitally hamstrung from the start. This book offers a modern alternative to traditional waterfall approaches to selecting technology. You'll learn a practical, adaptive process that relies on realistic storytelling and hands-on testing to get the best fit for your enterprise.
Autorentext
Tony Byrne is founder of Real Story Group (formerly CMS Watch), the only exclusively "buy-side" technology analyst firm in the world. Prior to that he was the head of software engineering and project management at a digital systems integrator, after working in journalism and international technical assistance. Tony has a professional passion for helping large enterprises make sound strategic decisions that will set them up for long-term success. Across two decades he has advised several hundred organizations in dozens of countries around the globe in selecting the right technologies. When not working, you can find Tony gardening, following the Green Bay Packers, playing with his dog, or traveling with his family.
Inhalt
PART I: BUSINESS FOUNDATIONS CHAPTER 1: Craft a No-Bullshit Business Case
- Foundation for Any New Technology
- Types of Formal Business Cases
- Understanding True Costs
- Tips
- Sample Team Composition
- Tips
- Establish Governance and Decision-Making
- Measure Capacity: Be Honest!
- Tips
- How Not to Articulate Requirements
- Applying UCD Principles
- Information Gathering
- Tips
- How to Structure a User Story
- Example User Story
- Which User Stories and How Many?
- Tips
- Example Questions
- Types of Questions to Ask
- Addressing Architectural Considerations
- Tips
- Which Marketplace?
- Where to Get Good Information and Advice
- Which Type of Supplier: Tech Vendor Versus Services Firm
- Tips
- Use the Right Filtering Criteria for a Long List
- Use Scenario Analysis to Get to Short List
- Tips
- RFI vs. RFP/Tender vs. RFQ
- Set a Realistic Schedule
- Possible Shortcut Process
- Tips
- Your RFP Outline
- Anatomy of an Effective User Story
- How Vendors May Respond
- Tips
- Setting Expectations
- Answering Questions
- Tips
- Critical Evaluation
- The Downselect Process
- Tips
- How to Structure the Demo Sessions
- How to Run the Demo Sessions
- Demo Pitfalls to Avoid
- Tips
- The Case for a Bake-Off
- How to Run a Bake-Off
- Bake-Off FAQs
- Tips
- When to Start Negotiations
- Align Price and Value
- Contracts and Other Agreement Negotiations
- Tips
- Taking the Full View
- Making the Decision
- Planning for Success
- Tips
- What Sort of Help Do You Need?
- How to Adapt Your Process
- Tips