Combining the control theory of William Glasser with the wisdom of W. Edwards Deming, this indispensable management resource explains both what quality is and what lead-managers need to do to achieve it.

Autorentext

William Glasser, M.D., is a world-renowned psychiatrist who lectures widely. His numerous books have sold 1.7 million copies, and he has trained thousands of counselors in his Choice Theory and Reality Therapy approaches. He is also the president of the William Glasser Institute in Los Angeles.

Titel
The Control Theory Manager
EAN
9780062031075
Format
E-Book (epub)
Hersteller
Herausgeber
Veröffentlichung
16.11.2010
Digitaler Kopierschutz
Wasserzeichen
Anzahl Seiten
144
Features
Unterstützte Lesegerätegruppen: PC/MAC/eReader/Tablet