How do you determine if your project was a success (beyond being within budget and completed on time)? How do you determine the impact of a project? How do you capture valuable knowledge from a current or past project to enhance future programs? The answer to all three questions is through project lessons learned. Recipient of the 2012 PMI David I.

Willis H. Thomas, PhD, PMP, CPT is the Associate Director of Learning Management for Pfizer/Wyeth Research, Montvale, New Jersey.